HP 15-g070nr 15.6-Inch Laptop (Optical Drive Not Included)

CUSTOMER REVIEW



I wanted to buy a laptop for my daughter's birthday. Nothing too expensive, but enough to do schoolwork, play games, surf the web, etc.



I researched many, and decided on this one, mainly because of the $250 price tag.



For the price, this laptop is a great deal. That is, if it included the advertised optical drive.



Before you argue, the pictures show it, and the spec sheet used to show it as a CD/DVD combo drive.



Without the optical drive, the price is not as good. Luckily, Amazon has good customer service and refunded me $50, which is more than enough to purchase an internal drive. I called HP and was told by the tech that they would send me a drive free of charge. He took my information and passed me along to his supervisor who would approve the order. The supervisor was willing, but couldn't find a model number for the drive. He sent my case higher up and told me to expect a call back the next morning. I received a callback from an extremely rude lady that said it's Amazon's fault and they wouldn't help me. I said that's fine, just let me know the specs of the drive so I can purchase one. She refused, and I hung up, eventually settling for an external drive.



For $275, which includes this laptop plus a decent external drive, the price is no longer worth it, especially when the Wal-Mart version of this laptop has an internal drive and HD webcam for $295. But for my cost of $225 total, it will work.



The good news: There is a slot for a SATA drive, and installation is as simple as removing a single screw. If anyone has any luck finding an internal drive, please comment on my review with the model to help others out.



Minus one star for the exclusion of an optical drive at the price point this laptop is at, and another for the rudeness of the HP rep.



from MIZON http://ift.tt/1rfB4F9

via IFTTT